Public Relations and Media Crisis Management Strategy

Media Production: A Practical Guide to Radio and TV

Customer Service Excellence and strategies to achieving customer satisfaction

Best practices in public relations and building institutional identity

Customer Experience Specialist

Field skills for public relations

Planning media and advertising campaigns

Public Relations and Arts of Protocol , Etiquette and dealing with VIPs

Conferences and Exhibitions Management

Corporate Social Responsibility (CSR)

Integrated systems of public relations, media and the arts

Public Relations Professionals

Customer Service Excellence and strategies to achieving customer satisfaction

Efficient PR Crisis Management

Prepare public relations and media leaders

Digital PR strategies

Integrative Public Relations

Social-Media Marketing Strategies for Companies

Customer Satisfaction and Complaints according ISO 10002

Public Relations and Arts of Protocol , Etiquette and dealing with VIPs

Social Media Marketing for Businesses

Preparing and qualifying the media spokesperson

preparing Effective Marketing Plan

Corporate Social Responsibility

Integrated systems of public relations, media and the arts

Event management skills

Advanced strategies in preparing marketing plans

Media writing skills

International standards of quality customer service and customer satisfaction ISO 10002

Public relations specialists

preparing public relations and media leaders

Social Media specialists

Customer complaints system